Acodax CRM is a cloud-based Customer Relationship Management system designed to help businesses streamline their sales, marketing, and customer support activities in one centralized platform. Whether you’re a small startup or an expanding enterprise, Acodax CRM empowers your team to build stronger customer relationships, close deals faster, and deliver personalized service at every stage of the customer journey.
With built-in social media lead integration, Acodax CRM enables you to connect with potential customers in real-time from platforms like Facebook, Instagram, and WhatsApp, bringing all your digital conversations into a single, organized system.
Key Modules & Features
Social Media Lead Integration
Capture leads directly from Facebook & Instagram lead forms. Automatically route them to your sales team, assign follow-up tasks, and track performance. No manual imports or missed inquiries—just seamless connectivity from social to CRM.
Lead Management
Centralize leads from websites, social platforms, landing pages, and campaigns. Assign them automatically to the right sales reps, set statuses, and ensure follow-up with built-in alerts and workflows.
Sales Pipeline Management
Visualize every stage of your sales funnel. Create customized pipelines for different teams or services and track deals from initial inquiry to closing, with real-time progress monitoring.ent
Sales & Purchase Management
End-to-end order processing, from quotation to invoicing Vendor and supplier management with purchase planning Multi-currency support and tax configuration (VAT, GST, etc.) Real-time sales analysis and performance dashboards
Contact & Customer Database
Maintain a complete profile of every lead and customer including demographics, communication history, notes, and activity logs—so your team always has full context.
Task, Activity & Follow-Up Management
Plan meetings, schedule callbacks, create follow-ups, and assign action items with automated reminders to keep the momentum going.
Built-in Email Communication
Send, receive, and log emails directly from within the CRM. Use templates, track open/click activity, and keep all conversations organized in the customer timeline.
Reports & Real-Time Dashboards
Monitor team performance, lead sources, sales conversion rates, and campaign effectiveness with detailed reports and easy-to-understand dashboards.e.
Multi-User Access & Security
Role-based access control ensures that team members see only the data relevant to them. Maintain data privacy and system integrity.
Acodax CRM Mobile App – Work Anywhere, Anytime
Stay connected to your business wherever you are with the Acodax CRM Mobile App, available for both Android and iOS.

Who Can Use Acodax CRM?
Sales & Marketing Teams Real Estate Brokers Trading & Contracting Companies Training Institutes Service Centers (Amer, Tasheel, Typing Centers, etc.) Healthcare & Clinics Small and Medium Enterprises in UAE & GCC